All orders can be cancelled until they are shipped. If you need to change or cancel your order, you must contact us within 12 hours. Once the shipping and packaging process has started, you can no longer be cancel it.
Your satisfaction is our #1 priority. you can request a reshipment or a refund for ordered products if:
you do not receive your order within the guaranteed time (2-5 days)
you receive the wrong item
you do not want the product you have received (you must return the product at your expense and the item must be unused)
We will not issue a refund if:
your order does not arrive due to providing the wrong shipping address
*You can submit refund requests within 14 days after the guaranteed period for delivery (2-5) has expired. You can do it by sending a message on Contact Us page.